Hometown Roofing Privacy Policy
At Hometown Roofing, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website or services.
Information We Collect
Personal Identification Information
When you contact us, request a quote, or subscribe to our services, we may collect personal details, including but not limited to:
– Name
– Email address
– Phone number
– Mailing address
Non-Personal Identification Information
We may also collect non-personal data such as:
– Browser type
– Device information
– IP address
– Website usage patterns
How Your Information Helps Us Serve You
The information we collect is used to:
– Respond to inquiries, quotes, or service requests
– Improve our services and personalize your experience
– Send updates, promotional offers, or newsletters (with your consent)
– Analyze website traffic and improve user experience
Keeping Your Information Safe
We take appropriate measures to secure your data, including:
– Secure servers
– Encryption technologies
– Regular system updates
While we strive to protect your information, please note that no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
When and How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in:
– Operating our website
– Conducting business
– Providing customer support
These third parties are contractually obligated to maintain confidentiality and only use your information for the specified purposes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons, pixels, and local storage) to enhance your experience on our website, personalize content, analyze site traffic, and improve our services.
Types of Cookies We Use:
Essential Cookies: These cookies are necessary for the proper functioning of the website and enable you to navigate and use its features, such as accessing secure areas or completing forms.
Performance Cookies: These cookies collect information on how visitors interact with our website, such as which pages are most frequently visited, to help us improve the site’s performance.
Functionality Cookies: These cookies allow us to remember your preferences (like language or location) and provide enhanced features for a more personalized experience.
Advertising/Targeting Cookies: These cookies are used to deliver relevant ads to you based on your interests. They may also limit the number of times you see an ad and measure the effectiveness of advertising campaigns.
You have the option to accept or decline cookies by adjusting the settings in your web browser. However, disabling certain cookies may impact the functionality of the website.
Links to Third-Party Websites
Our website may contain links to third-party websites that are not owned or operated by Hometown Roofing. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit through our site.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information from our records.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take appropriate action.
Hometown Roofing SMS Terms & Conditions
1. SMS Consent Communication
The phone numbers obtained as part of the SMS consent process will only be used for communication purposes directly related to Hometown Roofing’s services. These numbers will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have opted in to receive text messages from Hometown Roofing, you may receive the following types of messages:
– Appointment reminders
– Follow-up messages
– Billing inquiries
Example:
“Hello, this is a friendly reminder of your upcoming appointment with Hometown Roofing at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
3. Message Frequency
The number of messages you receive may vary based on the type of communication. For example, you may receive up to 2 SMS messages per week related to appointments, billing updates, or follow-ups.
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
4. Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. Charges may vary if messages are sent domestically or internationally.
5. Opt-In Method
You may opt in to receive SMS messages from Hometown Roofing using any of the following methods:
– Verbally, during a conversation with a representative
– By submitting an online form
– By filling out a paper form
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, reply “STOP” to any text message you receive. Alternatively, you can contact Hometown Roofing directly to request removal from our messaging list.
7. Help
If you need assistance, reply to any text message with the keyword “HELP,” or contact Hometown Roofing directly. Additional resources can be found on our [Privacy Policy] and [Terms and Conditions] pages.
8. Standard Messaging Disclosures
– Message and data rates may apply.
– You can opt out at any time by texting “STOP.”
– For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
– Message frequency may vary.
Updates to This Policy
Hometown Roofing reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and we encourage you to review it periodically.
Contact Us
If you have any questions about our Privacy Policy or SMS Terms & Conditions, please contact us:
Phone: 402-896-3639
Email: sales@hometownroofing.com
Mailing Address: 13316 Millard Ave, Omaha NE 68137
